Help Center
Where should my server be?
How to think about location, and which locations Hartwell lists.
- Latency is the delay between your players or visitors and the server. The closer the server is to most of them, the lower it is.
- Hartwell is based in the United States. Salt Lake City, Utah is our first planned location, and other U.S. locations are listed as planned until they are live.
- The Locations page shows each location and whether it is live or planned. We never show a planned location as live.
- If most of your players are far from the nearest location, pick the location closest to the majority and check the connection yourself before committing.
- Moving later is possible: ask support and we will tell you what is available.
Never share your password, a bot token, a private key or card details with anyone, including Hartwell staff.